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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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John P

February 24, 2026

5  out of  5
rating by John P
"Gotta love how thorough and professional Jade is at her position. A real pleasure to work with."
We responded:
"Thank you John! We love Jade and appreciate your feedback. "
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John Chouinard

February 23, 2026

5  out of  5
rating by John Chouinard
"Excellent customer service. Would recommend anyone."
We responded:
"Thank you John, we appreciate your business and feedback "
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Patti Cadwell

February 18, 2026

5  out of  5
rating by Patti Cadwell
"An absolute pleasure working with Kristen, Karolina and the entire team at this agency! Prompt, professional and courteous! Today's support was no different!!!"
We responded:
"Thank you Patti and welcome to our agency. We appreciate you"
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Ryan Sellers

February 16, 2026

5  out of  5
rating by Ryan Sellers
"I’ve worked with Karolina at State Farm through what feels like a dozen “almost” car purchases, and she has been incredibly patient and helpful every single time. I kept sending VINs, asking for quotes, and changing directions and she never once made me feel like a burden.

Now that I finally bought my GX470, she made the process smooth and easy to finalize. Quick responses, clear explanations, and genuinely great service. I really appreciate her professionalism and patience. Highly recommend!"
We responded:
"Thank you Ryan! We are grateful to protect you "
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frank gilliland

February 10, 2026

5  out of  5
rating by frank gilliland
"Always great people and willing to help"
We responded:
"Thank you Frank, we appreciate protecting you and your family "
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Byron Eaton

February 4, 2026

5  out of  5
rating by Byron Eaton
"This agent and her office are outstanding. Always super thorough and patient. I highly recommend them."
We responded:
"Thank you Byron! We appreciate your loyalty and your business! "
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Lovie Simmons-Howell

January 30, 2026

5  out of  5
rating by Lovie Simmons-Howell
"Heather Eberlin State Farm Insurance & her agents are very consistent, prompt and courteous!"
We responded:
"Thank you Lovie! We are grateful for the many years of working with you and your church for insurance "
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Molly Moore

January 26, 2026

5  out of  5
rating by Molly Moore
"Jade was great to work with! She explained everything in a way that actually made sense, answered all my questions, and helped me find coverage that fit my needs without any pressure. Let me hold to shop around for other quotes and made sure I got the best deal possible. She was super friendly and easy to talk to. The whole process was quick and stress-free. Definitely recommend working with Jade if you’re shopping for car insurance."
We responded:
"Thank you Molly! Welcome to our agency - Jade is fabulous and we are glad you think so too! "
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Heather Stanley

January 14, 2026

5  out of  5
rating by Heather Stanley
"Highly recommend this agency! They are super good at communicating and always get us the best rates."
We responded:
"Thanks Heather! We are grateful to protect you "
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Mike Jensen

January 14, 2026

5  out of  5
rating by Mike Jensen
"Wonderful to work with !!!"
We responded:
"Thanks Mike. We are grateful to protect your home insurance and life insurance "
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Casey DiGiacomo

January 13, 2026

5  out of  5
rating by Casey DiGiacomo
"Jade was absolutely fantastic in helping me get my insurance set up through State Farm. She made the entire process simple, clear, and stress-free, taking the time to explain my options and make sure I had the right coverage for my needs. Her professionalism, responsiveness, and genuine willingness to help really stood out. If you’re looking for someone knowledgeable and easy to work with, Jade is the person to call. Highly recommend working with her and State Farm!"
We responded:
"Thank you Casey! We are grateful to protect you with auto insurance "
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Ann Miller

January 13, 2026

5  out of  5
rating by Ann Miller
"Prompt and Professional! Thank you!"
We responded:
"Thank you Ann! We appreciate the opportunity to protect you "
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E Bailey

January 12, 2026

5  out of  5
rating by E Bailey
"Excellent service from an experienced team who has genuine care and concern for the best coverage tailored just for you!"
We responded:
"Thank you! We are grateful to protect your risks "
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Sean Campbell

November 21, 2025

5  out of  5
rating by Sean Campbell
"The best agent and customer service I have ever had!!"
We responded:
"Thank you Sean! We know life insurance is important to protect your family, and we are grateful that you have chosen us to take care of them "
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Grace Metz

November 20, 2025

5  out of  5
rating by Grace Metz
"Very helpful and easy to work with and always messaged back very fast!"
We responded:
"Thank you Grace. We appreciate your business and are grateful to protect gig with auto insurance "
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Ryan Rush

November 18, 2025

5  out of  5
rating by Ryan Rush
"Kelsey was wonderful to work with. She helped me quickly navigate our flood insurance through the challenges of a government shutdown. Would definitely recommend working with Heather’s State Farm office!"
We responded:
"Thanks Ryan! Welcome to
Charleston! Josie is amazing. We are glad she made your renters insurance and relocation process easy"
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Antonisha Johnson

November 12, 2025

5  out of  5
rating by Antonisha Johnson
"Josie was very helpful and informative"
We responded:
"Thank you Antonishia. Josie is amazing and we are grateful you are here "
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Jennifer Johnson

November 10, 2025

5  out of  5
rating by Jennifer Johnson
"Heather and her staff have made my cross-country move seamless. With them on my team, I had one less worry while working on closing on a new home while thousands of miles away. Heather is very knowledgeable and is able to clearly explain the different products available. I never felt pressured to purchase unwanted policies. Heather and her entire staff are incredibly nice and professional. I will be with them for years to come. I appreciate their efficiency, honesty and professionalism….plus they offered some excellent local tips and tricks to newcomers! Thanks!!!"
We responded:
"Thank you Jennifer and welcome to SC! We are glad to help you with your transition to the coast and appreciate your business"
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Ismary Bolivar

November 5, 2025

5  out of  5
rating by Ismary Bolivar
"Excelente atención! Al estar aquí es sentirse en confianza en un ambiente agradable. Agradezco disiparán mis dudas a pesar del idioma. Recomiendo sus servicios con toda certeza!"
We responded:
"Thank you Ismary! Karolinka does an amazing job and we are grateful to protect you with life insurance "
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S S

September 16, 2025

5  out of  5
rating by S S
"I’ve been with State Farm Insurance for a while now and I’m truly impressed with their service. The customer support is always quick and professional, the claims process is smooth, and the rates are very reasonable. I feel confident knowing that my home and car are well protected. Special thanks to Jade, Kelsey, Karolina, and the entire customer service team at Heather Eberlin’s office for their outstanding support!"
We responded:
"Thank you. We love our team and appreciate your feedback! "
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Janice Artman

September 10, 2025

5  out of  5
rating by Janice Artman
"Heather has been such a blessing to work with! She makes everything about our financial goals, investments and life insurance feel simple and stress-free. We always feel cared for and confident knowing we are working with her. She explains things clearly, answers all of our questions and makes the whole process so easy. We’re so grateful for all her help and support. She truly goes above and beyond for her clients!"
We responded:
"Thank you Janice! I am grateful to protect your families business and put your financial plans in place"
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Sarah Huffman

August 18, 2025

5  out of  5
rating by Sarah Huffman
"I had the pleasure of working with Karolina; she was incredibly kind and informative! She quickly provided all the information I needed, including answers to questions I hadn’t even thought to ask."
We responded:
"Thank you Sarah! We are glad you had a great experience and grateful to protect you "
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Carly Miller

August 14, 2025

5  out of  5
rating by Carly Miller
"The best experience I’ve ever had at a State Farm! Heather is not only extremely professional but also thorough and attentive to every detail. She made the entire process seamless and stress free. I truly wouldn’t trust anyone else with my insurance needs!"
We responded:
"Thank you Carly. We appreciate the opportunity to protect you "
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Bubbashaw!!! 1998

July 16, 2025

5  out of  5
rating by Bubbashaw!!! 1998
"Communication was Spot on and was very helpful with my problem."
We responded:
"Thank you for your business and feedback! Appreciate you "
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Darryl Parker

June 30, 2025

5  out of  5
rating by Darryl Parker
"Karolina was very helpful changing my policy for my new car and got me all the discounts that were available. Definitely a five star experience."
We responded:
"Thank you Darryl! We appreciate your business and review "